11600 Privacy Policy — User Information Protection
This Privacy Policy explains how 11600 collects, uses, stores, and protects your personal information when you use our online entertainment platform.
Effective date: January 2026
Information We Collect
When you register and use the 11600 platform, we collect several categories of information to ensure our services function properly and securely.
- Account information: full name, email address, phone number, date of birth, and encrypted password upon registration.
- Device and browser information: device type, operating system, browser type, IP address, and language settings used to access the platform.
- Payment information: transaction details in MYR (RM) including the selected payment method. We do not store full card numbers — this data is handled by approved payment processors.
- Cookies & Tracking Data: we use cookies to remember your preferences, identify login sessions, and understand platform usage patterns.
- Usage data: pages visited, time spent on the platform, game types played, and interactions with platform features.
All data collection is carried out transparently and solely for the purposes described in this policy.
How This Information Is Used
11600 uses the information collected for legitimate and limited purposes, including:
Securely creating, verifying, and maintaining user accounts.
Verifying and accurately processing MYR deposits and withdrawals.
Identifying suspicious activity and protecting the platform from misuse.
Helping users resolve account, payment, and technical queries.
Cookies & Activity Tracking
11600 uses cookies — small text files stored on your device — to enhance your browsing experience. We use several types of cookies:
- Session cookies: keeps you logged in during active sessions and remembers your language preference.
- Preference cookies: saves your display settings and personal preferences so you don't have to reconfigure them on every visit.
- Analytics cookies: collects aggregated, anonymised usage data to help us understand how users interact with the platform and to improve our services.
You can manage or block cookies through your browser settings at any time. However, blocking certain cookies may affect platform functionality.
Data Storage & Security
The security of your personal information is 11600's top priority. We apply appropriate technical and organisational security measures to protect your data from unauthorised access, loss, or disclosure.
All data is transmitted over encrypted connections. Sensitive information such as passwords is encrypted using robust algorithms and is not visible to our staff. Payment data is handled by third-party processors that comply with industry security standards.
User data is retained for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable Malaysian law. Once data is no longer needed, it will be securely deleted.
Sharing Information with Third Parties
11600 does not sell, rent, or share users' personal information with third parties for marketing purposes without your consent. Information may be shared only in the following limited circumstances:
- Payment processor: to process MYR deposits and withdrawals, we share the necessary transaction details with approved payment service providers.
- Technology service provider: companies that help us operate the platform, host data, or provide customer support services — all bound by strict confidentiality agreements.
- Legal requirements: when required by Malaysian law or directed by a relevant authority.
In all cases above, data sharing is kept to a minimum and limited strictly to information that is genuinely necessary.
Your Rights as a User
As a 11600 platform user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you can request a correction through your account settings or by contacting our support team.
You may request the deletion of your personal data, subject to any legal retention requirements that remain applicable.
To submit any data rights request, please contact us at [email protected]. We will process your request within 14 business days.
Changes to This Privacy Policy
11600 reserves the right to update this Privacy Policy from time to time to reflect changes in our operations, services, or legal requirements. Any material changes will be communicated to registered users via email or in-platform notification before they take effect.
Users are encouraged to check this page periodically. The latest effective date will always be displayed at the top of this page. Continued use of the 11600 platform following any changes constitutes acceptance of the updated policy terms.
If you have any questions, concerns, or wish to submit a request regarding your personal data, please contact our team at [email protected] or visit the FAQ for more information.
Your Data is Safe — Play with Peace of Mind
Sign up for a11600 account today and enjoy online entertainment platform built around the privacy and security of Malaysian users.
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